Operator Background. Store-First Focus.
20+ years in luxury retail leadership across global flagship environments — from store openings to performance turnarounds to service culture.
Today, Pendulum6166 focuses on the next competitive advantage in luxury: intelligence that lives inside the store, not outside it.
Opened / led high-performance luxury retail environments across multiple markets
Built store operating rhythms that protect brand integrity while scaling performance
Deep experience in clienteling culture, incentives, and service choreography
Bridging boutique execution with modern intelligence systems