creating a compelling case on the future of luxury retail
Insights on Luxury Retail
These articles explore the intersection of luxury, leadership, and store performance.
Some are reflections from my career inside global luxury houses such as Dior and Assouline.
Others examine the operational realities of modern luxury retail.
All are written to help founders, executives, and retail leaders think more clearly about the future of luxury.
From Alberta to Avenue Montaigne: My Life in Luxury Retail
I didn’t grow up in Paris, Milan, or New York. I grew up in Alberta, where winters were long, skiing was serious, and fashion meant parkas and hockey gear. Somehow, that journey led me from my father’s small tailor shop to Avenue Montaigne with Dior.
From Ideas to Execution
Many of the ideas explored in these articles come from real operational experience inside luxury boutiques.
For brands seeking practical application, these concepts form the foundation of the Luxury Store Operating System and the 90-Day Store Performance Pilot.
Douglas Mandel writes about luxury retail, leadership, and the future of client relationships in the boutique environment.